Dear Sir or Madam, a. Under these circumstances, I believe I am entitled to either a replacement of the product or a complete refund in accordance wit…

Dear Sir or Madam,

a. Under these circumstances, I believe I am entitled to either a replacement of the product or a complete refund in accordance with your company’s warranty policy.

b. I would appreciate it if this matter could be dealt with promptly, as the faulty device has seriously disrupted my work schedule.

c. I am writing to express my dissatisfaction with a printer that I ordered from your online store and received three days ago.

d. Not only did the printer fail to connect properly to my computer, but it also repeatedly displayed error messages during operation.

e. Furthermore, despite being advertised as a brand-new product, the package appeared to have been previously opened upon delivery.

Yours faithfully, Andrew Wilson